Havens can provide a full management service. For our management service there is an additional fee of 5% plus VAT of the total rent due for the entire term and any extension thereof. Listed below are our management services terms. On behalf of the Landlord instruct the utility companies, i.e. Gas, Electricity, Telephone, Water and the local authority for Council Tax of the change of occupancy. If required final accounts will be settled on behalf of the Landlord and paid from the rent collected. If the Landlord requires certain recurring outgoings to be paid, namely service charges, insurance premiums, etc., and provided that we are duly notified in advance and that the demands are subsequently forwarded to us, we will then arrange for payment to be made on behalf of the Landlord and settled from the rent collected. Repairs - We will arrange payment from your account for any routine repairs or reinstatements that are necessary either to the Property itself or to its fixtures, fittings and contents during the tenancy subject to the following: 1. We have absolute discretion to spend up to £250 to be recouped out of rent collected by us for you. In respect of any general repairs or reinstatements which we regard as reasonable necessary for the proper performance of your obligations under the relevant Tenancy Agreement. 2. In the event of an emergency, for example (but not limited to) dealing with burst pipes, broken heating systems or the effect of a fire, we also have absolute discretion, subject to our having tried and being unable to contact either you or your designated agent at the telephone number(s) you have given us, to spend up to £1,250 to be recouped or settled as above, on emergency repairs or reinstatements. 3. The words "repairs and reinstatements" shall be construed as those items, which we consider reasonably necessary to maintain the Property and your fixtures, fittings and contents in good habitable condition as at the commencement of the tenancy. Unless previously agreed, those words do not cover improvements to the Property or its contents or structural alterations. 4. Repairs and reinstatements will be carried out subject to the availability of suitable contractors. We will be happy to use contractors recommended by you subject to their immediate availability. 5. While all reasonable steps will be taken to procure the services of competent contractors, we do not accept any liability whatsoever for any loss or damage of any kind caused by those contractors howsoever it arises. 6. We will handle all necessary and normal correspondence with your Tenant and also with third parties on matters relating to the Property Management and internal maintenance of the Property. It will not include the active prosecution on your behalf of any issue which for whatever reason has developed beyond a mere difference of opinion into what we regard as a dispute with the Tenant or any third party.. 7. Snagging of newly built properties and commissioning of systems are not within the normal range of our responsibilities. If any major problems occur we will arrange at the Landlord's expense, for a surveyor to inspect and submit a report and thereafter, if authorised, to supervise any work considered necessary and approved by the Landlord. If we are required to arrange and/or supervise any single item of work which exceeds £500.00 there will be an additional fee of 10% plus VAT of the cost of the work including aggregate problems exceeding £500.00. Rent Demand - we will demand the rent and account to the Landlord accordingly. Where the Landlord requires the rent to be remitted directly to his Bank or Building Society in the UK, then we will require the name, address, branch and account number of such Bank or Building Society. If the rent is to be remitted outside the UK we will provide this service subject to payment by the Landlord of any bank charges incurred. It must be stressed that this service will only be provided whilst there are no exchange control restrictions. Where the Landlord is not a resident of the UK the rent-receiving Agent is required to deduct tax at 23% from rent and pay to the Inland Revenue on a quarterly basis. Landlords can apply to have their rents paid without deduction by completing form NRL1, 2 or 3 as applicable and these forms are available should we be demanding the rent. We recommend that a Tax Adviser or Accountant is appointed by the Landlord to calculate and agree the tax due. If we are required to agree an assessment with H M Inspector of Taxes in respect of the rental income, then we will make a separate charge for this service. A fee of £50 per hour plus VAT will be charged for any time spent in relation to the Taxes Management Act 1970/Finance Act 1995 save for the forwarding of monthly/quarterly copy statements to the Landlords Accountant. If additional copies are required by the Accountant there will be an administration charge. If we are not instructed to manage your property, then it is essential that you provide us with the name, address, telephone and fax number of the person who will be looking after the property on your behalf, so that this information can be conveyed to the Tenant. Management of Empty Property - from the expiry of a Tenancy Agreement or until the Property is let for the first time by us, we will manage the Property for 28 days for no charge. Thereafter, we can manage the Property carrying out and performing all the necessary functions needed to ensure the smooth running of the Property subject to you putting us in funds prior to the commencement of the initial 28 days. This service will be charged at a minimum fee of £150 plus VAT per calendar month. BACK TO TOP >>